How to Book Tours & Transfers Online
Booking online is a straightforward process: The 4 Steps to Booking
1.Pick Your Favorite Tour:
- Choose a land or sea tour in Phuket, Phang Nga, or Krabi.
- Group tours can be booked and paid for online.
- Private tours require you to fill out a form so they can contact you for tailor-made arrangements.
2.Fill Out the Booking Form:
- Enter your personal details and location.
- If you don’t know your hotel/villa yet, you can leave it blank and inform us a few days in advance for a smooth pick-up.
3.Pay Online:
- Use their secure payment gateway which accepts PayPal.
- If you cannot pay online, you must contact us to work out an alternative.
4.Receive Your Voucher:
- A tour voucher will be emailed to you within 24 hours (or by 21:00 if the tour is the next day).
- Check your email and contact them immediately if you don’t receive it.
- You can show the voucher on your phone (no need to print).
- Important: You must carry enough cash to pay for the remaining balance on the tour.
Payment Alternatives (To Pay the Full Amount)
If you are not paying online with PayPal via the gateway, you have four alternatives:
| Method | Details |
| Bank Transfer / Wise | Bank: Siam Commercial Bank, Branch: Central Festival Phuket, Name: Mr. Preecha Samakkit, Acc.No: 817-2193-193 |
| Western Union | Receiver: Mr. Preecha Samakkit |
| PayPal | Account: kot20@hotmail.com |
After making a payment through an alternative method, you must confirm it by emailing the slip to info@mrkotphukettour.com or Faxing a copy of the payment slip to WhatsApp/Line +66(898740285 (with your name written on the slip).
Face-to-Face Booking
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If you are already staying in Phuket and are looking to book, the company staff can meet you face-to-face at your hotel for booking and payment.
Terms & Conditions
1. Definitions
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Customer: The individual or entity who has booked and paid for a tour via Travel With Me (www.mrkotphukettour.com).
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Tour Agent: Travel With Me (www.mrkotphukettour.com), acting as the intermediary between the Customer and the Tour Operator. The Agent maintains moral responsibility for customer satisfaction and service coordination.
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Tour Operator: The third-party entity responsible for organizing, managing, and executing the tour. The Tour Operator holds full legal liability for the operation of the tour.
2. Cancellation & Refund Policy
All cancellation requests must be submitted formally via email.
| Tour Type | Cancellation Deadline | Refund Amount |
| Standard Tours (Day trips, Activities, Airport Transfers) | At least 2 business days before the tour date. | 90% Refund (10% handling fee applies) |
| Exceptional Tours (Holiday packages, John Gray Sea Canoe, Elephant Sanctuaries, Similan/Surin Islands, Private Charters) | At least 7 days before the tour date (by 18:00 ICT). | 90% Refund (10% handling fee applies) |
3. Full Refund Exceptions (100%)
A full refund or free rescheduling will be granted in the following circumstances:
- If the Tour Operator cancels the service for any reason.
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If the Tour Operator deems weather conditions unsafe for travel.
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If a Customer or a member of their party is unable to travel due to sudden illness or injury (A valid Medical Certificate/Doctor’s Statement is required).
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Bereavement: In the event of the death of a tour member or an immediate family member.
4. “No Show” & Missed Pick-up Policy
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Customer No Show: If the Customer is not at the designated pick-up location at the specified time or decides not to participate, no refund will be issued for any reason. In such cases, claims should be directed to the Customer’s travel insurance.
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Missed Pick-up Procedure: If the transport has not arrived within 15 minutes of the scheduled time, the Customer (or hotel reception) must call our Hotline at +66(0)89-874-0285 immediately.
Note: Failure to call the hotline at the time of the incident will result in a forfeit of refund rights if the Operator claims they were present. Emails or social media messages are not accepted as immediate notification for pick-up issues.
5. Tour Agent Disclaimers
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If the original Tour Operator is fully booked, the Agent reserves the right to book a comparable tour with an alternative Operator. Minor program variations may occur.
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The Agent reserves the right to cancel any booking and issue a full refund if a Customer displays inappropriate, abusive, or threatening behavior toward staff or service providers.
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No refunds will be processed for any claims found to be fraudulent or intended to deceive.