HOW TO BOOK ONLINE?
Booking tours & transfer online is easy and convenient. Our staff takes care of each booking separately, to ensure a great experience for you and your companions. If you have any questions, please don’t hesitate to contact us. By phone at +66 (0)898740285 or by email firstname.lastname@example.org
Step 1: Pick one of your favorite tours
We offer a great selection of land and sea tours on and around Phuket ,Phang Nga and Krabi Province. All our group tours can be booked and paid for online. As our private tours are mostly tailor made, we would like to get in contact with you prior to booking. Please fill out the form and We will get in touch with you shortly.
Step 2: Fill out the booking form
Filling out the booking form is easy. Just enter your personal details and your location. If you don’t know your hotel or villa location yet, please leave it open and let us know a few days in advance where you are staying. That way we can assure the hotel pickup is smooth and convenient. An indication of the pick-up times can be found on the tour page.
Step 3: Pay online using our secure payment gateway
We accept payments with Paypal on our secure server. If you can’t pay online please contact us and we workout for you.
Step 4: Your voucher will be emailed to you
After booking and payment of a tour, the customer will receive a tour voucher by e-mail within 24 hours or latest by 21.00 if the tour is on the next day to the e-mail address specified by the customer at the time of booking. It is the sole responsibility of the customer to check that such an e-mail has been received and contact us immediately by e-mail if it has not been received. You can use this voucher to show to the driver when you are picked up. There is no need to print it, a copy of the message on your phone will do. Just to be sure, we scan an original copy of the voucher so the driver will know where the booking came from. Please make sure to carry enough cash to pay for the remaining balance on tour.
How to Pay?
You have 3 alternatives for money transfer. After you choose the package that suits you, kindly pay full amount.
1. Bank Transfer
Bank: Siam Commercial Bank
Branch: Central Festival Phuket
Name: Mr. Preecha Samakkit
2. Western Union
Receiver: Mr.Preecha Samakkit
After payment, please confirm us by following methods
- E-mail to email@example.com
- Fax copy of the payment slip to WhatApp/Line +66(898740285 (please write down your name on the payment slip)
- Payment Fees do not charge to our company.
Other way for booking & Payment: If you coming or already stay in Phuket and looking to book DAY TRIPS & ACTIVITIES from our website please let us know our company staff will go to meet you face to face at the hotel .
Terms & Conditions
- Customer is the body who has booked and paid for the tour via Travel with me (www.mrkotphukettour.com).
- Tour agent is Travel with me (www.mrkotphukettour.com) who is the middleman between the customer and the tour operator. The tour agent has the moral responsibility towards the customer.
- Tour operator is the body who is responsible for the tour and who is organizing and operating the tour. The tour operator has the legal responsibility towards the customer.
Cancellation & Refund policy
- All tours ( Day trips & Activities, Airport transfer) must be cancelled by e-mail latest two business days before the tour. In such case the customer will be refunded 90% of the purchase price. 10% of the purchase price will be retained to cover for costs related to handling the payment and the refund. Exceptions to this cancellation rule are holiday package, June Bahtra Cruises, John Gray Canoe, Elephants Sanctuary programs, Similan Islands overnight tours, Speedboat charters and fishing boat charters for which the customer is required to cancel the tour latest 18.00 7 days before the tour.
- Should the tour operator cancel the tour anytime prior to the tour, the customer will be offered the tour on another day or offered a 100% refund of the purchase price.
Note : Cancellation is always possible in the following situations:
- In case of unexpected sickness or injury we will refund you in full. Please provide us with a doctors statement saying you or your companions were too sick to travel
- In case of death of any of the tour members or their families.
- In case of bad weather conditions. If the weather is unstable and the tour operator decides to cancel the tour, you will either be rebooked to a different date or refunded in full.
- Should the customer not be present for pick-up at the place and time specified on the tour voucher, or choose to not go on the tour, no refund is applicable no matter the reason (including medical reasons) and any claims need to be submitted by the customer to the customer’s travel insurance company.
- Should the tour operator fail to pick-up the customer, the customer (or the hotel reception) must call our hotline telephone number (+66(0)898740285) specified on the tour voucher 15 minutes after the specified pick-up time. Any other means of communication (e-mail etc) is strictly not accepted. Should the tour operator claim that they were at the place and time specified on the tour voucher and we have not received such a telephone call from the customer no refund is applicable.
Tour Agent Disclaimer
- Travel with me (www.mrkotphukettour.com) use a determined tour operator for each tour and the tour program on the website is based on the tour program for that tour operator. However, if the tour with that tour operator is fully booked, Travel with me (www.mrkotphukettour.com) reserves the right to book with another tour operator for which the tour program is similar but may be slightly different.
- Travel with me (www.mrkotphukettour.com) reserves the right to cancel a tour for anyone whom we, on our own discretion, decide has acted inappropriate or abusive to our service or staff. In such a case the payment will be refunded in full.
- Travel with me (www.mrkotphukettour.com) will not offer any refund at all to anybody whom we found has been trying to get a refund in a fraudulent manner.